Bridging the Gap: Innovations to Save Our Orchestras
October 2003 - Knight Foundation

Education may not be the answer. While orchestras everywhere are expanding their educational programs in an effort to encourage concert going and attract new audiences, research indicates that in the long run education in itself does neither. Other strategies ­ such as nontraditional concert formats and performances that link classical music to other art forms ­ are more effective ways to expand and diversify audiences, energize the concert experience and increase ticket revenues over time.

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Symphonies Adrift: 15 orchestras in search of a bigger audience
April 2003 - Public Perspective

U.S. symphony orchestras are adrift in a sea of classical music consumers who rarely, if ever, attend live orchestra concerts. This article written for Public Perspective explores the data and findings behind the Knight study of classical music segmentation.

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Orchestras Seek New Faces to Supplement Aging Concertgoers
June 9, 2002 - Star Tribune (www.startribune.com)

Orchestras have a tradition of attracting older audiences. But will they do so in the future? Research indicates that baby boomers are less likely to connect with classical concerts than their parents were. And a generation after the boomer population glut passes on, audiences could shrink even more. Both forecasts have been cause for concern for a decade, but only recently have orchestras begun to take steps toward change.

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Classical's Popularity Points to a Challenge on Concerts
May 7, 2002 - Philly.com/Knight Ridder Digital, Inc (www.philly.com)

Like a stepchild with an inferiority complex, classical music in America has for several decades perceived itself as overlooked, and the sentiment has grown only more deeply felt with pop culture's clear dominance of mass media. Classical music has become so marginalized that Esa-Pekka Salonen, the Los Angeles Philharmonic's dashing music director, recently said that, in his city, classical is the new counterculture. But that's not the tune the John S. and James L. Knight Foundation hears Americans singing. Nearly 60 percent of 2,200 adults polled at random said they have some interest in classical music, and about 27 percent make classical music a part of their lives "pretty regularly," according to a study commissioned by the foundation.

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Study Gauges How Classical Fans Connect to Music, Symphonies
April 19, 2002 - John S. and James L. Knight Foundation ( www.knightfdn.org)

Despite reports of declining symphony attendance and financially ailing orchestras, a comprehensive national study finds that classical music is alive and well in the United States. In fact, the art form finds appreciative listeners among Americans whether they're in the concert hall or on the freeway.

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Arts Marketing Projects Blossom Across Knight Cities

Theatre producers, orchestra managers and museum directors all agree: Great artistry doesn't always mean box office success. Even the highest levels of talent and creativity often fail to attract wider audiences. In response, cultural organizations nationwide are investing significant resources in innovative efforts to attract new audiences and persuade traditional art lovers to visit galleries and attend performances more often.

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What is Your Sphere of Influence?

Every arts organization has a unique and definable market or "trade" area. What is yours? Intuitively, we know that a general relationship exists between how far away someone lives from a venue and the likelihood that they will buy a ticket. What, specifically, is this relationship? The answers to these and other marketing questions have a far-reaching impact on your organization.

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National Study of Performing Arts Groups

Finds Declining Revenues, Uncertain Funding Climate U.S. non-profit performing arts groups face an uncertain future, according to a study of more than 850 arts organizations conducted by AMS Planning & Research Corp during early October. Arts managers report immediate deterioration in ticket sales compared to last year, sharply lower revenues from corporate sponsorships, and the expectation of mid-term declines in philanthropic and government support. "We have not heard from our funders yet, but we are preparing for the worst," said one dance company executive.

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Learning About Audiences

You may not realize it, but you conduct research more frequently than you realize. Most likely, you already depend on research to help you make decisions on a daily basis. Do you not attend every performance and eagerly scan the audience looking for new and different faces, trying to determine subtle changes in the demographic make-up? At intermission and after a performance, do you not stand in the lobby talking to patrons, asking how they like the program (or receiving such opinions unsolicited)? Whether you realize it or not, all these pieces of information which you collect become data points which you synthesize, analyze, and process when you make decisions about programming or marketing strategies.
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Are You Ready for Modeling?

Arts presenters and producers with computerized ticketing systems have the opportunity to gain added value from their data files through lifestyle and response modeling. This article summarizes how existing data resources can be used to learn more about current and future audiences and to boost the response rates of direct marketing campaigns. Guideposts will be provided to help you determine if modeling is a viable tool for your organization.
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An Interview with Pierre?

Friday night I arrived at JFK around 9:30 p.m., returning from a week of research and meetings in California. After fetching my bag, I rendezvoused with the car service I had ordered for the trip back to the office and eventually home. A friendly, dark skinned man greeted me warmly. His name was Pierre, and he quickly ascertained my feeble condition and loaded the various bags into the trunk and we were off. I usually enjoy these brief chauffer-driven moments to catch up on reading (or snoozing), but after spending a week conducting focus groups on museum participation in the Bay Area, and after staring into the brilliant night sky at 35,000 feet for a good four hours or so, my mind was filled with questions about artistic engagement, creativity, and connections with the arts infrastructures that we toil to support. Something possessed me to seize the moment, so I dove into a freewheeling depth interview on cultural participation with the gentleman at the wheel.
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